Are your business operations up and running with the ‘new normal’?
Addressing the Coronavirus challenge
with Smart Communications
The emergence and dramatic spread of the Coronavirus has impacted societies and economies around the globe. Like almost all businesses right now you’re likely to be faced with keeping your team safe and your business up and running. Sourcing home working communications at short notice can be challenging.
However – NEC has a range of quick implemented and cost-effective solutions when you need it most.
REMOTE WORKING ESSENTIALS
System features for all
Ensure smooth communications with your colleagues and customers with effective call routing
Call transfer, hold, parking & voicemail enable sharp customer service levels
Create collaborative communities with audio, video & screen sharing
YOUR HOMEWORKING TEAM WITH UNIVERGE BLUE OR MLC APPs
Make your smartphone your business phone
Enjoy voice mobile extension over WiFi for your smartphone or smart device
Bring Your Own Device (BYOD): Enable your team to use their own mobiles, iPads or tablets
Free WiFi business calls
Download for free via App Store
Video conferencing, document & screen sharing, up to 32 users
Uses secure WebRTC connectivityvia a web browser
InUC provides further features including Presence, Instant Messaging & Call Status
Works via Google Chrome on a PC or Android device
IN-OFFICE WORK FORCE
For your customers who have employees that cannot effectively work remotely, there is typically the requirement for workers who need an on-campus mobile communications device:
IP DECT: Cleanable wireless handsets
i766 & G577 DECTs are IP65 rated i.e. they are water spray protected & safe to clean
Reliable on-campus / premises mobile communications
Ideal for clinicians, warehouse personnel, factory workers, etc.
Let your Contact Center
Agents work from home!
With NEC’s UNIVERGE Business ConneCT, your contact center agents can work from any place, so also safely and securely from home – with all the same support, presence and information as in the office. Without any additional licence, your agents can from home simply log on and start work. Business ConneCT Contact Center keeps them well informed, with
Full visibility of customers’ histories and their previous interactions and
Omni-channel service so customers can access your organization using their channel of choice.