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Working Mom

REMOTE WORKING

Are your business operations up and running with the ‘new normal’?

Addressing the Coronavirus challenge

with Smart Communications

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The emergence and dramatic spread of the Coronavirus has impacted societies and economies around the globe. Like almost all businesses right now you’re likely to be faced with keeping your team safe and your business up and running. Sourcing home working communications at short notice can be challenging.

However – NEC has a range of quick implemented and cost-effective solutions when you need it most.

REMOTE WORKING ESSENTIALS
 

System features for all

  • Ensure smooth communications with your colleagues and customers with effective call routing
     

Call Control

  • Call transfer, hold, parking & voicemail enable sharp customer service levels
     

Video Conferencing

  • Create collaborative communities with audio, video & screen sharing

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YOUR HOMEWORKING TEAM WITH UNIVERGE BLUE OR MLC APPs
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Make your smartphone your business phone

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  • Enjoy voice mobile extension over WiFi for your smartphone or smart device
     

  • Bring Your Own Device (BYOD): Enable your team to use their own mobiles, iPads or tablets
     

  • Free WiFi business calls
     

  • Download for free via App Store

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Video Conferencing:
Built-in collaboration
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  • Video conferencing, document & screen sharing, up to 32 users
     

  • Uses secure WebRTC connectivityvia a web browser
     

  • InUC provides further features including Presence, Instant Messaging & Call Status
     

  • Works via Google Chrome on a PC or Android device

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PROTECTING YOUR
IN-OFFICE WORK FORCE
 

For your customers who have employees that cannot effectively work remotely, there is typically the requirement for workers who need an on-campus mobile communications device:
 

IP DECT: Cleanable wireless handsets

  • i766 & G577 DECTs are IP65 rated i.e. they are water spray protected & safe to clean
     

  • Reliable on-campus / premises mobile communications
     

  • Ideal for clinicians, warehouse personnel, factory workers, etc.

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Let your Contact Center
Agents work from home!
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With NEC’s UNIVERGE Business ConneCT, your contact center agents can work from any place, so also safely and securely from home – with all the same support, presence and information as in the office. Without any additional licence, your agents can from home simply log on and start work. Business ConneCT Contact Center keeps them well informed, with
 

  • Full visibility of customers’ histories and their previous interactions and
     

  • Omni-channel service so customers can access your organization using their channel of choice.

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